Get help with your account or your mail setup.

Setup and general questions

For mail client setup, DNS records, billing basics, and service details, the docs are the fastest place to start.

Private or account-specific issues

Email us when the issue involves your account, your domain, billing, security, or anything you would not want in a public thread.

• Include the account email or domain you need help with.
• Describe what you tried and what happened.
• Attach exact error text when a mail client shows one.

Bugs and feature requests

If you found a repeatable bug or have a product suggestion, open a public issue so we can track it and others can add context.

Access trouble

Contact support if you cannot sign in, lost access to recovery options, suspect suspicious activity, or are blocked from sending or receiving mail.