Information we collect
We collect account details such as name, email address, domain information, billing contact information, support messages, and service preferences. We also process email content, message headers, contacts, calendar data, logs, and related metadata as needed to provide the hosted email service.
How we use information
- To create, secure, and administer accounts and mailboxes.
- To send, receive, route, filter, store, and troubleshoot email.
- To provide support, billing, abuse prevention, and service notices.
- To protect deliverability, security, and the reliability of the platform.
Email content and metadata
Email content is processed to deliver the service, apply spam and security filtering, and support user-requested features. Metadata such as sender, recipient, timestamps, IP addresses, message size, and delivery status may be logged for security, abuse prevention, diagnostics, and compliance.
Sharing information
We do not sell mailbox content or account data. We may share limited information with service providers that help operate hosting, DNS, payments, support, security, analytics, or legal compliance. We may also disclose information when required by law, to protect users, or to prevent abuse.
Retention and deletion
We retain account data for as long as needed to provide the service, meet legal or billing obligations, resolve disputes, and maintain security. Deleted mail and closed account data may remain in backups or logs for a limited period before routine removal.
Your choices
You may update account information, export data, delete mail, close mailboxes, or contact support to request access, correction, deletion, or portability where available and legally required.
Security
We use technical and organizational measures designed to protect accounts and mail systems, including transport encryption, access controls, monitoring, and abuse prevention. No online service can guarantee perfect security, so users should keep passwords unique and enable two-factor authentication where available.
Contact
Questions about privacy can be sent through the support page.